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Additional help links: Contact Us

Welcome

Welcome to MediaFire’s Help Center. We understand you have questions about our service. We take your concerns seriously. Our help center provides you with the following resources:

Customer Support

MediaFire's Knowledgebase and Common Questions pages help our users to quickly find answers to their questions. If you're unable to find your answers, we have friendly customer service agents available to assist you.

To submit a Support Ticket 24 hours a day, select Submit Ticket from the index to enter a ticket. Customer Support is located in the beautiful Woodlands area; just north of Houston, TX USA.